List of 10 Top BPO (Business Process Outsourcing) Companies in India

Hi Visitors! Today I am sharing with you a list of 10 top BPO Companies in India and some information about the top 10 Business Process Outsourcing (BPO) Companies that are now very active in the present BPO market. At first, you have to know what is Business Process Outsourcing (BPO)? Business Process Outsourcing –BPO is contracting of non-primary business activities and functions to a 3rd-party provider, it is contracting out of a particular business function to an outside company in order to reduce cost. BPO would be a manufacturing company outsourcing its accounting work to an accounting firm or it would be a telecommunications firm using an outside company to handle customer service etc. BPO is known as Information Technology Enabled Services (ITES). Find below the list of 10 top Indian BPO Companies:


List of 10 Top BPO (Business Process Outsourcing) Companies in India :


10 | EXL Service: 

EXL Service Holding. Inc. is one of the top 10 BPO Companies in India. It is an IT, Outsourcing and transformation services provider company. EXL Service founded in April 1999 by Rohit Kapoor & Vikram Talwar and its headquarters present in New York in the USA. Approximately 21000 Nos. With employees connect with EXL Service. In the year 2014, EXL’s revenue is US$ 530 million. Visit www.exlservice.com and know more about the best outsourcing company EXL Service.

09 | Hinduja Global Solutions Ltd.

Hinduja Global Solutions Ltd. (HGS) is a business process outsourcing service Provider Company. It is a public limited company and it's headquartered present at Bangalore. HGS is a part of the Hinduja Group. It has over 28000 employees worldwide. HGS presence in USA, UK, Canada, France, Germany and many more countries. In India, it has more than 24 delivery centers like Bangalore, Chennai, Hyderabad, Mumbai, Siliguri etc. Know more visit www.teamhgs.com

08 | Aditya Birla Minacs: 

Minacs is one of the best Business Process Outsourcing (BPO) Companies in India. It is a private company. Minacs is a business and technologies, an outsourcing company with headquarters in Toronto (Oshawa), Canada, Detroit (Farmington Hills), USA and Bangalore in India. Minacs provides customer lifecycle management, outsourcing, and marketing etc. services. Over 211000 Nos. of employees is available. In FY 2013-14 Minacs total revenue is US$ 512 million. Site address www.minacs.com

07 | Infosys BPO Limited: 

In the list of 10 top BPO Companies in India, Infosys BPO taking 7th place. It is a famous Business Process Outsourcing (BPO) Industries in India. Famous Infosys BPO Limited established on 3rd April’2002 at Electronic City Bengaluru in India. Infosys BPO offered Customer Service Outsourcing, Finance and Accounting, Legal Process Outsourcing & Business Transformation etc. services worldwide. Approximate 31647 nos. With employees are connected with this company. Infosys’s total profit calculates in 2014 is Rs. 578 Crores. The website of Infosys is www.infosysbpo.com

06 | Firs source Solutions Ltd.: 

Firs source is one of the best outsourcing service provider company in India. It was founded in the year of 2001 and its headquarters in Mumbai in Maharashtra, India. Firstsource provides many services to the customer like Business Process Management for the customer in the banking and financial services, customer services, telecom, healthcare, etc. Firstsource has operations in India, the US, Ireland, UK and the Philippines. Know more, kindly visit www.firstsource.com

05 | Wipro BPO

Wipro BPO is a Global Information Technology (IT), Consulting and Business Process Outsourcing (BPO) Company in India. Wipro is globally recognized for its innovative and its commitment to sustainability. The best BPO Company was founded in the year 1945 in Mumbai in Maharashtra, India. As of March’2015, the company has over 158200 nos. of employee and market capitalization was approximately 35 billion US$. It is the 7th largest IT Service Firm in the world. Western India Products Limited (Wipro Ltd.) earned a profit in FY- 2014-15 is 1.5 billion USD. For more information, visit www.wipro.com

04 | Aegis Limited: 

In the list of 10 top BPO Companies in India. Aegis Limited takes 4th place. It was the leading global business service provider of customer experience management. The company is wholly owned by Essar. ‘Aegis’ the famous Business Process Outsourcing (BPO) Company was founded in 1985 in the USA and presence in 37 locations across 9 countries like India, UK, South Africa, Australia, Saudi Arabia, Peru, Argentina, Sri Lanka and Malaysia with an approximate strength of 37000 employees spread across their location. www.aegisglobal.com the site address of Aegis Limited. 

03 | WNS Global Services (P) Ltd.

In the 10 top best Indian BPO companies list, WNS Global takes 3rd positions. It is a global business process management company headquartered in Mumbai, India and founded in the year 1996. It has more than 28,890 professionals working across the world like India, USA, UK, China, Costa Rica, Philippines, Poland, Romania, South Africa, and Sri Lanka in 37 centers. WNS offers customer care outsourcing, accounting, HR outsourcing, legal services, procurement, risk management, entertainment etc. field. The company’s clients are Air Canada, British Airways, Virgin Atlantic Airways, First Mangus Financial, Indy Mac Bank and more. Visit www.wns.com to know more about the best Indian BPO Company WNS Global Services (P) Ltd.

02 | Genpact Limited: 

In the list of 10 top BPO Companies in India, Genpact Limited is staying in the 2nd position. Genpact is the best & most popular business process outsourcing (BPO) company in India. Genpact Limited is a multinational business process outsourcing and information technology services company. It was founded in the year 1997 and headquarters in New York. At present Genpact have 73 delivery centers in 25 countries worldwide. As per the company report, Genpact earned net revenues of $2.1 billion in the year 2013 & as per the present report, it has more than 65,000 nos. of employees in 25 countries all over the world. Genpact began in 1997 as a business unit within General Electric (GE). In January 2005, it became an independent company and in August 2007 a publicly-traded company (NYSE: G). visit www.genpact.com to know more information about one of the top best IT & Business Process Outsourcing (BPO) Company Genpact. 

01 | Tata Consultancy Services BPO

My 1st choice obviously Tata Consultancy Services (TCS) BPO and the largest and famous Outsourcing Company in India. It is an Indian multinational information technology (IT) service, consulting and business solutions company. The best Indian Business Process Outsourcing (BPO) company was founded in the year 1997 and headquarters at Mumbai in Maharashtra. TCS operates in 46 countries with more than 319000 nos. of employees are connected with TCS. It is a subsidiary of the Tata Group and is listed on the Bombay Stock Exchange and the National Stock Exchange of India. As present report TCS revenue in the year 2014-2105 is US$ 15.5 billion. As measured by revenue, TCS BPO is the world's 10th largest IT services provider. In July 2014, TCS became the first Indian company to cross the Rs 5 lacs crore mark in market capitalization. In Jan 2015, TCS ends RIL's 23-year run as the most profitable firm. The website address is www.tcs.com

In addition to the above, as per the market report and continuously growing the BPO industry, the Philippines is estimated to gross revenue of upwards to $25 billion by 2016. By these estimates, the Philippines' BPO industry will account for approximately 10 percent of the nation's GDP. So friends comment to me for any suggestion & information. Thanks for reading.

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